Qualities of Good Communication
Webster's Dictionary defines communication as "a giving or exchanging of information, signals, or messages by talk, gestures, writing, etc." The primary goal of communication in a training setting is to transfer information to participants in such a way that a maximum amount of the message is understood and retained.
It has been said that communication is sincerity plus affability. Sincerity is the primary basis upon which the audience judges the integrity of the trainer. To quote Mr. Webster, sincerity means "without deceit, pretense, or hypocrisy; truthful and straight-forward." However, your sincerity as a trainer and someone else's belief in that sincerity may be two different things. You may believe in your subject, and be genuinely interested in the communication of that subject to your audience. But if they do not perceive you to be sincere, YOU ARE NOT SINCERE! Regardless of your own convictions, you may be projecting quite a different image to your group. Most people feel they can accurately judge sincerity, although research indicates that people's perceptions are often incorrect. Thus, as a trainer, you must PROJECT sincerity.
Tips to project sincerity: 1. Be yourself -- the presentation you give should be a natural reflection of your personality, not an imitation of someone else's. 2. Concentrate on ideas rather than words -- this keeps you from words and expressions you would not normally use, and keeps the flow of your presentation natural. 3. Extemporize rather than memorize -- when speaking, use an outline, possibly one on a flipchart or overhead transparency, rather than a written text. Practice by doing a few dry runs in front of a mirror or with a tape recorder.
Copyright www.aeschwartz.com">AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: www.ReadySetPresent.com">ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: www.TrainingConsortium.com/">TrainingConsortium
CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news
The 7 Best Presentation Software Tools For EntrepreneursForbesHaving great ideas, knowing the facts you want to convey and presenting a pitch deck so successfully that you get funded can be very different things. Regardless of the stage of your company, a lot of your success is riding on a few slides. This is ...
Youth philanthropy discussed at presentationPetoskey News-ReviewGAYLORD — More than 50 youth gathered together on June 20 to learn about philanthropy. Youth Advisory Committee (YAC) president Josh Moody explained the importance of children having a voice in the community they live in and how YAC has ...
Lucerne and Dedham history presentationBangor Daily NewsJoin the members of the Dedham Historical Society for an evening exploring the history of Lucerne and Dedham. Robert Fraser and others will share some of the stories, pictures, and information they have gathered. Thursday, Aug. 23 at the Lucerne Inn.