Handling Questions with Authority
At some point in your presentation you will be expected to answer questions from your audience. They might have some burning questions that need to be answered before they buy into your message. Handling their questions with authority can make the difference for you between a successful presentation and a waste of time. This is the opportunity for the audience to test your knowledge on the topic and commitment to your message.
1. Explain at which points during the presentation you will take questions and how individuals will be recognized to speak. Point out the microphones they should use. State the rules that must be followed to ask questions.
2. Prepare how you will answer questions - especially the worst questions. Imagine how confident you will look when they hit you with the killer question - the question that is intended to skewer you to the wall. Instead you smile and calmly respond with a positive answer. Craft and rehearse the answers to these difficult questions before the presentation.
3. Maintain control of the questioning. Formally recognize the questioner before they speak and limit the number of questions. Allow only one person to speak at a time.
4. When listening to the question look at the questioner while moving away to include the whole group. Paraphrase the question for the group. State your answer to the group. Beware of answering only to the questioner.
5. Kick start the question period with, "A question I am often asked is, ?".Then answer your 'question'. This helps to prime the pump and encourages others to ask questions.
6. If you don't know the answer offer, "I don't know the answer to that question but give me your card and I will get back to you." Beware! You can only do this once or twice. Anymore and you will look dumb.
7. If you can't answer a question but know that someone in the audience may know ask, "I know there are experts in the audience, how would they answer this question?" Only do this if you know there are experts in your audience.
8. When you get the person who strongly disagrees with you and refuses to shut up, respond, "Thank you for your opinion, I know there are different schools of thought on this issue - I am telling you what has worked for me."
9. Avoid repeating, "Thank you that's a good question." after every question - the questions might not be good, and the audience will see through your insincerity.
10. Never end your presentation with a question period and closing with 'no more questions? Well that's all'. That is a weak close. Instead always finish with a closing statement that will resonate with the audience and reinforce your message.
Bonus tip: Plant the question you most want to hear. Before the program begins, ask someone sitting near the back to 'pose' the question on your signal.
Any questions? Contact George Torok, "The Speech Coach for Executives", to deliver powerful presentations and handle questions with authority.
About The Author
© George Torok delivers inspirational keynotes and practical seminars. He specializes in presentation skills, creative problem solving and personal marketing. You can arrange for George to work with your people by calling 800-304-1861. For more information and to receive free tips on presentation skills and personal marketing visit www.Torok.com" target="_new">www.Torok.com and www.SpeechCoachforExecutives.com" target="_new">www.SpeechCoachforExecutives.com
Friends hosting presentation on global trade Wichita Business Journal
Alumnus Jim Nagy will share his thoughts on global partnerships and his 38 years of working for General Motors around the world during an April 4 presentation ...
End of life law presentation kenwoodpress
Wednesday April 3rd 2019 - 3:00pm to. Dr. Richard MacDonald of Final Exit Network will give a free presentation, âEnd of Life Option Law in California â the ...
Presentation scheduled for Thursday | News Indiana Gazette
On Thursday, the IUP Center for Family Business will be holding a Peer Profiler presentation, panel discussion and networking seminar presented by Bank of ...
Four Steps to a Perfect Presentation Tuck School
Professor Paul Argenti, who has taught corporate and management communication at Tuck for 38 years, shares his top tips for addressing an audience.
MS advocate to give presentation | News The Herald Argus
MICHIGAN CITY â She will discuss her âinvisibleâ disability and the challenges she's faced because of it when she speaks as a guest of the Michigan City ...
Presentation on Fukushima disaster set Bristol Herald Courier
ABINGDON, Va. â âThe Forgotten Women and Children of Fukushima,â a presentation by biologist Mary Olson, will be held March 21 at 6:30 p.m. at Pleasant ...
PeerProfiler Presentation | Calendar Indiana Gazette
A PeerProfiler Presentation begins at 11:30 a.m. March 21 at the Hilton Garden Inn, 714 Pratt Dr., White Township. Bank of America Merrill Lynch presents Marty ...
Chaffin Award presentation set for March 12 Morehead State University News
Appalachian writers have garnered greater attention and support while sharing their experiences with Morehead State students thanks to MSU's Thomas and ...
Genealogy presentation at historical society The Daily Gazette
For people just starting to look into their own genealogy, one thing becomes abundantly clear: Tracing your mother's family tree is often a lot more difficult than ...
Free presentation about Social Security Newport News Times
âFiling for Social Security: Flexibility and Choices for Your Retirement Incomeâ will be the topic of a free presentation at the Newport 60+ Activity Center on ...
Presentation on Camp Bouse March 24 | News Parker Pioneer
Parker Area Historical Society welcomes the public to their Spring Program, titled: âRemembering Our Past â Camp Bouse Monument Row,â presented by David ...